Johanna McLaughlin

Customer Service Representative (Ports of Entry)

Johanna has been working for the Department of Tourism since 2014. She started her career and gained experience in tourism by working in the hospitality industry for over 16 years. Johanna now works as a Customer Service Representative at CIDOT’s ports of entry. She engages with visitors in a positive and approachable manner, assisting them with information and ensuring that they enjoy their visit to the Cayman Islands. Johanna takes pride in having returning visitors remember her and express gratitude for her wonderful service during their previous trips. She loves working for the CIDOT because she has the opportunity to introduce people to her wonderful home. Johanna has a Bachelor’s in Hospitality and Tourism Studies.