The Licensing and Inspections Unit has the key responsibility of ensuring that all accommodations available to visitors meet the Department of Tourism’s strict standards for safety and cleanliness.
Inspecting all properties, from the cosiest guest house or condo, to our most prestigious hotels, the licensing and inspection team helps present the best accommodations that the Cayman Islands have to offer.
Frequently Asked Questions About The Licensing Process
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As a tourist accommodation operator/manager you are required by Law to charge a 13% Tourist Accommodation Tax for tourists accommodated, and remit the same with the appropriate documentation to the Department of Tourism no later than twenty-eight (28) days after the end of the month in which accommodation and services were provided.
Please note that a tourist is classified as “a person, not ordinarily resident in the Islands, visiting the Islands and remaining therein continuously for a period not exceeding six months”. For further information please contact a member of the Department of Tourism’s Accounts Receivables Unit at 345-949-0623/345-2441261 -
No. You are required to re-submit an application and the necessary fees on an annual basis for the renewal of your property’s Tourism Accommodation License.
Licenses for apartments/condos, villas and guesthouses, expire on August 31st of each year. All properties must be licensed before September 1st of each year.
Licenses for hotels expire on October 31st of each year. Hotels must be licensed before November 1st of each year. -
No. To ensure that we do not inconvenience the guests, the inspections will need to be scheduled when your unit/property is not occupied.
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Yes. A Tourism Accommodation License is required to operate your property as a short-term rental to visitors. Under the Tourism Law (1995), Section 8 (1) “No person shall operate tourist accommodation unless licensed on that behalf by the Board”. Additionally, section 14(2) of the Tourism Law states that “Whoever operates or attempts or offers to operate any tourist accommodation when not licensed in that behalf is guilty of an offence and is liable upon summary conviction to a fine of one hundred dollars ($100.00) per day in respect of every tourist to whom such accommodation is provided or offered.”
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Yes, the owner and/or the property manager must be at the property during the time of the inspections.
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Properties are posted on the Cayman Island’s website within 1- 2 weeks after the license has been approved by the Board.
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Whether you are operating a single apartment/guesthouse with one bedroom or a large hotel with multiple rooms, you’ll need to complete and submit an application to the Department of Tourism along with the necessary fee.
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For online payments:
Before submitting payments via Electronic Funds Transfer, all supporting documentation must be emailed to: ar@caymanislands.ky. Once supporting documentation for your Tourism Accommodation License has been submitted, checked, and verified, persons will receive a notification from the Accounts Receivable team. Payment to the bank should not be made prior to receiving this notification (*Please note that this is not applicable to Tourism Accommodation Taxes or Timeshare Taxes). This procedure is to ensure that payment can be readily identified and applied to the correct account. When completing the Electronic Funds Transfer, tourism partners are asked to clearly indicate which property/application the payment is for.
LOCAL ELECTRONIC FUNDS TRANSFER
Funds maybe remitted to the Cayman Islands Government (CIG) via the Automated Clearing House (ACH) Electronic Funds Transfer (Direct Deposit), from any of the following Cayman Islands Automated Clearing House (CIACH) participant Banks:
Cayman National Bank Limited
Butterfield Bank (Cayman) Limited
CIBC First Caribbean International Bank (Cayman) Limited
Fidelity Bank (Cayman) Limited
RBC Royal bank (Cayman) Limited
Scotiabank & Trust (Cayman) Limited
ELECTRONIC FUNDS TRANSFER INFORMATION
MINISTRY OF DISTRICT ADMINISTRATION, TOURISM & TRANSPORT (DAT&T)*Beneficiary ‘Short Name’ CIG TOURISM DAT&T Address 133 Elgin Avenue, Govt. Admin. Bldg. Grand Cayman Beneficiary Bank RBC Royal Bank (Cayman) Limited Beneficiary Account Number KYD 06975 1126994
USD 06975 2624450Beneficiary Account Type Chequeing Transit Number 06975 Reference e.g. Tourist Accommodation Licensed Property Name, Period of payment
ACH ELECTRONIC FUNDS TRANSFER MAXIMUM LIMIT
An individual ACH transaction should not exceed USD 500, 000 or the KYD 400, 000 equivalent as per CIACH and/or Participant Bank Guidelines for standard ACH transactions. Clients can opt to:
Do multiple transactions less than USD 500, 000 or KYD 400, 000 equivalent or pay by cheque/draft.
Please contact your Bank to verify that the maximum amount does not supersede any lower daily digital transaction limit, which may have been set by the Participant Bank.
CROSS CURRENCY
Please ensure that the same currency is selected (paying/receiving), alternatively contact your Bank regarding cross currency transactions (e.g. funds sent in KYD but the receiving account is USD a/c and vice versa).
Reminder
Email a copy of executed direct deposit to ar@caymanislands.ky
INCOMING WIRE INSTRUCTIONS
U.S DOLLARS
Intermediary Bank: J.P. Morgan Chase
Intermediary Bank Address:
1 Chase Manhattan Plaza
New York, N.Y. 10081
U.S.A.
Swift Code: CHASUS33
ABA #: 021 0000 21
Beneficiary Bank: RBC Royal Bank (Cayman) Limited
Beneficiary Bank Address:
24 Shedden Road, Royal Bank House
P.O. Box 245
Grand Cayman KY1-1104
CAYMAN ISLANDS
Swift Code: ROYCKYKY
A/C # 001 1 153 103
Beneficiary: Cayman Islands Government
Name of Account: Ministry of District Administration, Tourism & Transport USD Executive Revenue
Account #: 06975-2624450
For physical payments:
PHYSICAL DEPOSITS (CASH & CHEQUE)
Funds may be remitted to the Cayman Islands Government (CIG) at the Royal Bank of Canada and Dropbox at the Government Administration Building (GAB) by a physical deposit of KYD & USD Cash and Cheque. ** Cash should not be placed in the Dropbox at GAB**
The drop-box is now located under the security tent outside of the Government Administration Building. The department will not be accepting cash through the drop-box until further notice.
KYD & USD Cash
KYD & USD Cheques
KYD & USD Bank Drafts
US Overseas Cheques (Minimum of US$100.00)
US Bank Draft & Money Orders (Minimum of US$100.00)
For CI$ being paid by US$ cheque (divide @.82)
For CI$ being paid by US$ cash (divide @.80)
For US$ being paid by CI$ cheque (multiply @.82)
For US$ being paid by CI$ cash (multiply @.80) -
All properties are required to complete the Application for Tourist Accommodation License form for the renewal of an existing license or to apply for a new license to offer short-term rentals.
For online applications:
Complete the application form in the Related Documents Section at the bottom of this page, save it as a PDF document, insert your electronic signature or sign it, scan document and email it to: ar@caymanislands.ky
For in-person applications:
For persons who are unable to complete their submissions digitally, print and complete the application form and sign it.
Grand Cayman:
Cayman Islands Department of Tourism
Government Administration Building, 3rd Floor
133 Elgin Avenue, George Town
Time: 9am-1pm (Monday- Friday)
Cayman Brac & Little Cayman
District Administration Building
19 Kirkconnell Street, Stake Bay
Time: 9am-1pm (Monday- Friday)
The Department will be offering a limited amount of appointment slots for those who need to meet with an Accounts Receivable representative. To reserve an appointment, please email ar@caymanislands.ky -
Once you have received your original license, it must be immediately displayed in a conspicuous location inside the property.
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Once you have submitted your application and paid the fee, your property will need to be inspected by the Department of Tourism (DOT), Department of Environmental Health (DEH) and the Cayman Islands Fire Services (CIFS).
As a prospective licensee, you are responsible for booking an inspection with all three agencies. Contact information for all inspectors is listed below.
DOT Inspectors:
Grand Cayman- Tina O’Connor, 345-526-1255 or toconnor@caymanislands.ky
- Ethel Forbes-Dral, 345-526-1246 or edral@caymanislands.ky
- Yvonne Walton, 345-526-1649 or ywalton@caymanislands.ky
- Mitzi Scott-Canigon, 345-526-1299 or mscanigon@caymanislands.ky
DEH Inspectors:
Grand Cayman
Apartments/Condos/Guesthouses/Villas- Dionis Simmonds, 345-916-4752 or Dionis.Simmonds@gov.ky - Eastern Districts
- Mark Robson, 345-925-3431 or mark.robson@gov.ky
- Joel Victorine, 345-925-1375 or joel.victorine@gov.ky
- Gideon Simms, 345-925-4582 or gideon.simms@gov.ky
Sister Islands- Patience Eke, 345-916-4201 or patience.eke@gov.ky
CIFS Inspectors:
Grand Cayman/Sister Islands- James Bodden, 345-936-2226 or james.bodden@gov.ky
- Tiffany Ebanks, 345-926-8176 or Tiffany.Ebanks2@gov.ky
- Roger Manderson, 345-929-3774 or Roger.manderson@gov.ky
- FireSafetyInspections@gov.ky
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Once all inspections are complete and passed by all three agencies, the inspection reports are submitted to the HLB for review and approval of your Tourism Accommodation License.
However, please note that even if your property has been inspected and passed by all three agencies, you are not licensed to operate until you receive your official license from the Hotel Licensing Board.
You should receive your license within four (4) weeks. If you have not, it means that something is wrong. Please contact DOT as soon as possible. -
If your property fails an inspection(s), the inspector(s) will provide you with information on why your property failed. It is your responsibility to ensure that the issues are corrected in a timely manner and to contact the relevant inspector(s) to schedule a re-inspection of the property. The Hotel Licensing Board will not approve a license for your property to operate as a tourist accommodation unless the property passes all three inspections. As a reminder, you are not allowed to operate and promote your property as a short term rental to visitors until a Tourism Accommodation License has been approved and issued by the HLB.
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No. Until a Tourism Accommodation License has been approved and issued by the Hotel Licensing Board (HLB), you are not allowed to operate or promote your property as a short-term rental to visitors.
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If the Cayman Islands are impacted by a natural disaster, all Tourism Accommodation Licenses become null and void until all three agencies are able to inspect your property and confirm that it is safe for visitors and staff.
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If there is a change of operator for the property, a new application form will need to submitted and a fee of KY $250.00 must be paid. If there is a change of Property Manager, there are no fees associated with this change. However, a new application form that indicates this change must be submitted to DOT immediately.
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Yes. Whether you are operating a single apartment/guesthouse with one bedroom or a large hotel with multiple rooms you are required to pay the application fee. Details of the application fees are provided below. Fees:
1 – 10 Bedrooms = KY$ 250.00
Over 10 Bedrooms – KY$ 250.00 plus KY$25.00 for every Bedroom over 10 Bedrooms -
Once you have been issued a Tourism Accommodation License, you are required by law to submit a monthly occupancy report before the 28th day of the following month. This report is due even if there are no occupants for the month.
The monthly occupancy reports can be mailed to:
Cayman Islands Department of Tourism
Government Administration Building Box 134
133 Elgin Avenue
Grand Cayman KY1-9000
CAYMAN ISLANDS -
All apartments, cottages, guesthouses and villas must be licensed to operate on or before September 1st of each year. Hotels must be licensed on or before November 1st of each year.
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The Hotel Licensing Board (HLB) is responsible for issuing Tourism Accommodation Licenses. The Board is responsible for ensuring that the standards of all properties are in compliance with the Tourism Law (1995).
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No. The Tourism Law (1995), Section (16) states that a Trade and Business License is not required in respect of tourist accommodations that are licensed under the Tourism Law
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Yes. You are required to re-submit an application with the fees and have the necessary inspections conducted by DOT, DEH and CIFS on an annual basis. All annual inspections are conducted May 1st – August 31st for Apartments/Condos, Villas and Guesthouses and May 1st – September 15th for Hotels. To ensure that your property receives its license for the new period, we encourage you to submit your application and book your inspections no later than May 1st of each year.
Related Documents
Accommodation Licensing Process
- Accommodation License Information Sheet
- Cayman Islands Fire Service (CIFS) Inspection Checklist
- Change of Ownership - Tourism Accommodation License
- CIFS Basic Requirements for Guest House & Single Apartments
- Department of Environmental Health Inspection Checklist
- Department of Tourism Checklist for Condo/Guest House
- Department of Tourism Checklist for Hotels